Electronic Global ID card and Benefit Summary

Inform your university of your insurance plan, as it is required to show proof of insurance coverage to enroll for classes every semester.

Blanket Waiver and Benefit Summary

Submit the attached General Waiver provided by Cigna Healthcare to your advisor, if you need any assistance, please email us at oman@sahouri.com with your university advisors information so that we can better assist you.

Cigna Envoy is your personalized online health resource. The tools and information are developed specifically for globally mobile individuals so you can easily find the information you need.

With Cigna Envoy, you can manage your health plan all in one place.

• View benefits and exclusions, including coverage details for you and your family members, as well as your claim history
• Use our provider directory to get help finding an in-network health care provider in your location
• Access Telehealth
• View your global ID card information
• Contact Cigna Healthcare customer service directly via email through the portal
• Download claim forms, submit and track claims with our online claims tool

Registering is easy:

1. Download the mobile app OR go to CignaEnvoy.com and, within the ‘Customers’ section, select ‘Register’.
2. Enter your Cigna Healthcare ID number. your first name, your last name, and date of birth as it appears on your ID card and click ‘Continue’.
3. Receive your registration confirmation to your email. Click the link in the email to continue registration.
4. Now you can set up your password with the requirements provided on screen.
5. You’ll be prompted to set up multi-factor authentication. Multi-factor authentication is used to provide added security for your account.
6. You can choose to set up multi-factor authentication via email, text/SMS message, Google Authenticator, Okta Verify, or Voice Call Authentication. Text/SMS messaging rates may apply.
7. Access your account and read and accept the terms and conditions and any other informational message.

Get instant, real-time access to your health information on the go with the Cigna Envoy Mobile app.

Download the mobile app today.*

Health care is not the same in every country – it can vary greatly across the globe. Whether this is your first international assignment, or you are an experienced traveler, there may be health-related preparations you need to make before you leave.

The Guide Health Advisor program can help you manage your health care prior to and during your assignment in order to avoid medical emergencies and ensure a successful international assignment. A nurse can help you prepare for care and give you information about accessing health care, whether medications are available in your assignment country or if alternatives may be necessary, as well as how to find a doctor.

Hard to leave the house? Haven't found a doctor yet? Global Telehealth is here to make your life easier. With Global Telehealth, you can video chat with a doctor anytime, anywhere. Conveniently, there's no cost for these consultations.

Global Telehealth features:

• Video or Telephone Consultations with a Doctor
• Diagnoses for non-emergency Health Issues
• Non-emergency Pediatric Care
• Referrals to Specialists within the Cigna Healthcare Provider Network

You know you can count on Cigna Healthcare for health care coverage and helpful wellness programs. However, you may not know that should a serious medical emergency arise, and services are not available locally, Cigna Healthcare may arrange for you to be evacuated to an appropriate location for you to receive care.